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LKS® Managed Services for companies and the self-employed

All-inclusive service packages for your printers and multifunctional devices across all locations


Document workflow management is a demanding process in our hybrid working world. The demands on the printer infrastructure in the company are high: the hardware itself and the associated processes must be secure, always available, fast, efficient and cost-effective. Regardless of location, the devices must be available quickly, reliably and in high quality. 

This is exactly what the LKS® service network offers you the right solutions for. Our MPS solutions include all measures and products (hardware, software, security, consumables and services) to achieve individual and optimally coordinated print and document processing. Use the power of the LKS® specialists when and how you want: Remotely or directly at your premises - according to your wishes and needs.

Managed services for an optimal working environment

Our goal is to provide all users - whether they use a multifunction device occasionally or daily and proficiently - with the optimal working environment.

These include in particular:

  • uniform operation of devices from different manufacturers
  • intuitive operation due to "smartphone feeling
  • workflows for almost any task

Choose your individual solution package now:

Service Desk - 1st and 2nd level support

The more complex a printer or IT structure is, the more important carefree support is!

This ensures that everything works around the clock. However, if problems do occur, you need quick and uncomplicated solutions. Our first level support assists you in this situation with first-class support.

Maintenance and repair - service from a single source!

Your device is defective? We are happy to help and reliable! We have been repairing printers, copiers, plotters and fax machines for over 30 years. Our technicians are regularly trained and have a unique know-how. Our Europe-wide on-site repair service is available reliably and quickly in the event of a fault.

Your advantages with our maintenance & repair service:

  • Short response times for all service requests
  • Comprehensive network of service technicians in 21 European countries
  • Individual solutions for every customer, no matter where originally purchased
  • Manufacturer-independent
  • Standardised service at all locations

Fleet management

With our cloud-based software solution, every printer fleet is easy to manage: whether ordering processes or service calls - you don't have to worry about anything anymore. We take care of it for you!

We support the efficient operation of your entire print fleet, whether printers or MFPs, or both. Regardless of manufacturer and model, your printers and MFPs are monitored, fault messages are transmitted, consumables such as toner are automatically ordered and delivered, and monthly statistics are retrieved. The size of your company does not matter. Fleet management enables any business to manage its output systems cost-effectively and automatically.

With us, you save valuable time and reduce your administrative costs.

Secure printing

The protection of your data is a basic concern for us. With the MPS module "Secure printing", we create, direct and control the documents that travel to and from the multifunction devices.

We ensure,

  • that the prints remain confidential,
  • the scans reach their destination in the correct format,
  • you create free space for yourself through prefabricated processes and
  • the costs remain within reasonable limits.
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