So that you can manage your daily business effectively and economically!
Europe-wide service network
Over 500 regional service technicians in 21 European countries ensure qualified and fast problem solving. All technicians are specialised in professional printer solutions for companies of all sizes. With the power of the LKS® service network, supra-regional projects can be managed centrally and smartly!
Uniform training, centralised know-how and standardised and automated processes ensure that the same quality and SLA levels are offered at all European LKS® locations. When it comes down to it, you can rely on LKS®!
Sustainable and fast response times
Short distances to the end customer location are particularly important to us. We already act in this sense and in your sense when selecting regional partners!
Individual service desk
Your customer hotline (helpdesk) with 1st level support, 2nd level support and 3rd level support: flexible and tailored precisely to your needs. We act on your behalf and take care of complaints comprehensively. For seamless customer service that grows with your system house.
LKS® RepairCenter incl. swap service
Defective equipment at the customer? We keep replacement equipment, components and spare parts in stock and organise advance replacement so that your end customers can continue working promptly in the event of breakdowns and damage.
With LKS® you automatically receive a knowledge-based system for your products. The entire service knowledge in one central place about all complaints, data sources, documents and media - either as explicit or as structured solution knowledge.
Holistic service & high availability
The constant availability of server systems is indispensable! No company can afford failures. That's why we secure all systems according to the current security standards in IT security. This guarantees you high stability and low downtimes of our cloud solutions. .
Maintenance & support included
Our solutions are all-in-one solutions: Easy to install, easy to integrate and smart to operate. Personal contact persons are available to answer any questions you may have. Together with our support team, they will always deal with your concerns promptly.
Fast deployment & automatic updates
Master complex managed services easily and accelerate digital transformation. We automate, monitor and maintain all devices for you: by automatically installing patches, you not only relieve your IT department, but the cloud solutions are also always up to date.
Find out in a free consultation which individual advantages LKS® membership offers your system house.