As a service partner for various manufacturers or distributors in Europe, we offer you customised service solutions for your individual challenges. Whether your own service desk (helpdesk) with 1st level support, 2nd level support or 3rd-level support: with our flexible, customised, and precisely fitting service desk models, we help you to master the demands of day-to-day business and to offer your customers optimal service.
Even the best product reaches the end of its life cycle at some point. The result: breakdowns and limited productivity. In this situation, a fast repair service and reliable spare parts supply are crucial to remaining competitive.
With our own LKS® Repair Centre, we take all the work off your hands. You no longer need to deal with issues such as repair, replacement, spare parts, conversion or returns yourself and can also offer added value for your customers. Services that clearly set you apart from the market.
With our know-how and independence from manufacturers, we are able to offer you an individual repair centre for your print/IT products and are thus your central contact partner. The repair centres are operated by LKS® in the partner name, so that your customers do not notice the outsourcing. The data and know-how we collect during our daily work is your company data and is treated confidentially.
From setting up and operating to optimising existing service desk units, we are the right contact for you!